To reset the password, begin by entering the username on the Returning Player login page, without entering any password, and then click the 'OK' button. Poptropica will display a 'forgot password. Here is the username it is just for me incase i forget i forget it.
Players can register a parent email address with Poptropica. This allows the account password to be reset quickly using a password reset email sent to the parent. A child must have input a parent email address and the parent needs to have verified the email address before the 'forgot password' function will work. To reset the password, begin by entering the username in the Login box on the New Player/Login page, along with anything in the password box (do not leave it blank), and then click the 'Sign In' button. Poptropica will pop up an error box; close it, and Poptropica will display a red 'forgot password' button. Click that 'forgot password' button to get a popup asking if you want to send an email. Click the 'OK' button. Poptropica will send an email to the parent with instructions for creating a new password for the child's account. If the 'Forgot Password' button does not appear, it means the player's account does not have a parent email address recorded and verified for this purpose. You can contact customer service for assistance. Visit the 'Contact Us' page. Then reach the inquiry form by clicking Game Questions > Forgot Password.
This is straight out of the Poptropica FAQ website:
How To Recover Your Poptropica Username And Password
Q: I forgot my user name and/or password how can I retrieve it?
A: Unfortunately, if you've forgotten your username, there is no way to retrieve it. We do not store any private information about our users. We recommend you create a new avatar and write your username down on a piece of paper and keep it in a safe place!
Players can register a parent email address with Poptropica so that they can reset a child's password if it is forgotten. Your child must have input your email address through his/her player account and had the address verified specifically for this purpose before the 'forgot password' function will work. Please note that parents cannot change a player password through their parent account. To reset the password, begin by entering the username on the Returning Player login page, without entering any password, and then click the 'OK' button. Poptropica will display a 'forgot password' link. Click that 'forgot password' link, and then click the 'OK' button. Poptropica will send an email to the parent with instructions for creating a new password for the child's account.
I'm sorry to tell you, but unless you remember really hard or you put in an email, I don't think you can get it back. I know how frustrating that must be when you've completed so many islands and have a paid membership.
Source: http://www.poptropica.com/Poptropica-FAQ.html#account.3
Can't Remember Poptropica Password
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